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Przekaż informację zwrotnąBest Mexican Food in Kendall! Even better than Rancho Grande! ;
Restaurant is supposed to close at 10. On the website it says the Kitchen closes at 945pm, but when you call at 920pm they tell you it's too late already. Who runs a business like that? Food is good, but hyper expensive. Maybe that's why they can afford to close earlier and earlier every day? Don't spend your hard earned money here. These people don't care about their loyal customers. Byeee foreveeer
Excellent food but the tip is greedy. Minimum is 18% and it gets up to 25%.
My family and I have been going to El Rancho Grande since it opened and have become so disappointed by the changes we've seen to the point that we went from going all the time to possibly never again. The wait is absolutely horrific (with no waiting area), likely because of the slow/poor service. We saw our server 3 times the entire night at most. This place also has gotten sooo much greedier with increasingly higher prices and smaller plates. My father and partner did not get any sides with their burrito chimichanga this time, which is a new thing because they always came with beans, rice, and/or guac. The food is good but unfortunately everything else has ruined this restaurant for us. Such a shame because it used to be our favorite restaurant. I really just wish management would fix things.
I was just asked to leave this restaurant because I brought my son’s (6yrs) food with me. Apparently they have a policy that does not allow for outside food, although it isn’t posted anywhere and I’ve never had an issue before. I explained that my son has food allergies and there wasn’t anything he could safely eat there, I even offered to pay for a kids menu item to go. The manager gave me no option but to leave. My son and I left embarrassed.