Dunkin' - Miami

I stood outside the store when a storm passed and a very sweet employee (I wish I had got her name) came out to check me and my friend. She also went from her way to repair the table and the umbrella, so that the sheets of the wind would not push them on our way. Your kindness was so well planned, thank you again if you have ever read this. I hope everyone who sees this understands the value that can bring the actions of kindness to someone day. Remember to always treat our service workers with respect and kindness they deserve. #WorkersRightsAreHumanRights #DunkinIsTheProletariat CoffeeShop

I arrived at this location at 6:43 am and the working hours are at 6 am. You have to use the window at the side. No one was at the OR inside the store. I banged on the window and on the front door and peaked inside to see if there was an attendant there I spent about 10 minutes trying to look for somebody and nobody was there at all. I am a nurse here as a rapid response RN and All I wanted was a cup of coffee and breakfast to start my day and I could not even do that because of your lack of customer service and reliability. This store should be out of business!

The ambience and the staff are good, but the music is too loud, that makes me repeat order 3-4 times

The memory has characters on the Advertising curbside / contactless pickup window, but after ordering by the app as instructed, no available. I literally called the store 9 times while I was sitting outside and nobody would answer the phone. I ordered through the app because I didn't have my mask with me right now and didn't want to go in without it, as it is necessary. 30 minutes later, I had to run around my face with a jacket and ask for my food and the staff was upset. I told them I called 9 times and ordered the app and they said they didn't bring food out. TERRIBLE EXPERIENCE AND HUGE WASTE OF TIME. That wasn't the case.

Great place to sit and drink your coffee and kept very clean