Crank Arm Brewing Company

Apparently coming with a group and spending 100's of dollars within a ONE HOUR stop was viewed as rude and disrespectful.Called days ahead to ask if it was OK to add them as a stop for our party bus brew tour of twenty, 50+ year old adults. Manager was gracious and said they'd have plenty of staff.When we arrived the bartender was annoyed, abrupt and questioned us saying they had no advanced notice. Who did we speak to?I tried to clarify and search my phone who I spoke to while my guest waited in amazement by his RUDE reception. A few minutes later I was confronted by the manager in front of my friends. In an annoyed confrontational tone she let me know the bartender felt we were rude and she didn't appreciate us. WHAT??? Both are an embarrassment to the service industry. Displaying entitlement and extreme rudeness to customers wanting to spend several $100 within one hour during early on a Saturday afternoon. The place was virtually empty. Owners should evaluate the employment of individuals that treat the public as they did. BTW...all the other breweries we stopped at were grateful for our business and showed it!!! 20 local beer drinkers will never return and will tell 20 people who will tell 20 peoples.....

Went on a Wednesday group bike ride. Good turnout, great people. Everyone was very friendly. Good variety of beer on tap. The ride was challenging and is varied every week. Looking forward to going again.

Visiting from Florida and we loved all of the hazy options! Great tasting beer and even better service! Would definitely come and visit this brewery again.

Will come again to try some more when I am in town! Stumbled on this spot just by walking by. Great atmosphere and yum beer! Cheers ? i even bought some to take home to texas haha

Stopped in before the Penguins game against the Hurricanes this weekend. Liked it so much we came back the next evening.Good variety of beers. Staff is very friendly and knowledgeable. Great space to hang out. Definitely worth a visit.