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Przekaż informację zwrotnąThe food at this restaurant was excellent. However, I often feel rushed when dining out in this country, which is disappointing. Upon entering, there was a sign instructing customers not to take a seat until placing an order at the register. When meeting friends, we wanted to wait to order until everyone arrived, but the staff seemed uncomfortable with this. Additionally, after finishing our meal, we lingered to chat for a while, but received unwelcoming vibes from the staff. In other countries, dining is a leisurely and social experience where customers are encouraged to take their time and enjoy the company. It would be appreciated if restaurants in this country valued the customer experience more.
Young girl with long curly brunette hair taking our order needs fired. She was rude and acted like she hated her job and us coming in was putting her out. If you keep her then you are going to lose customers. Food was great though.
I have visited this restaurant numerous times in the past and have never encountered any problems. Today, I went for lunch and found that there were only 3 other customers in the restaurant, 2 of whom had already received their food. Despite there being 6-7 employees working, it took 30 minutes to receive my thin crust pizza. Two customers who arrived after us were served their pizzas 10 minutes before us. To top it off, the pizza was burnt and not worth the price.
I rarely give negative reviews because I understand it's difficult to be perfect all the time. I believe that if you put in effort and things don't work out, it's okay. However, my experience at this sauce place was different. I arrived 10 minutes before closing time on a Friday night. The young kid who took my order was friendly and tried his best. But as I was ordering, I noticed the manager or owner staring at my family and me. We had trouble deciding and hearing the menu, which may have been partly my fault as well. When I looked up to greet the manager, I was met with a aggressive stare instead. I was shocked to be in a staring contest with the owner/manager just because I wanted to buy pizza with my family after a long day. In that moment, I decided to leave immediately. I will never return to sauce again. Maybe the manager was dealing with personal issues because I hadn't done anything to provoke him. It was just a vibe he gave off that was intimidating and angry. Even my 11-year-old daughter sensed it. I'm not trying to harm anyone's business. We all have bad days and struggles. But it's important to be friendly and welcoming to customers who choose to eat at your establishment. The staff were great and pleasant. Perhaps they should be in charge and not scare off potential customers with aggressive behavior. That's my honest opinion.
Great pizzas,paninis and salads are great as well... Fresh not dry or overcooked..great atmosphere and the Server/Host Jordan is great... always helpful and explains the menu in case your undecided... Always enjoy coming here... especially when they have $3.00 glass of wine...
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