PF Chang's Superstition Springs - Mesa

I ordered a Prosecco Brut, but the waitress brought Mumm Brut opened it and poured. When I said that’s not what I ordered, she said she’d bring me the Prosecco. A few minutes later she brought the Prosecco. When the bill came, I was charged for both! Rather than get a manager and go thru the hassle of correcting it, I left a significantly lower tip to accommodate for this extremely poor service. Additionally, PF Chang’s doesn’t provide paper or regular menus anymore, you need to download it on your phone. I am years old and have difficulty looking at a menu one item at a time on a small screen. I understand it’s a Covid thing, but they should provide at least a paper menu for older folks who can’t see as well, nor are tech savvy

This P.F. Chang’s did not have my reservation. Their first question was whether or not I made the reservation on Open Table. When I said yes they said “We always have trouble with their reservations “. As a result, I ended up waiting minutes or more while they seated others that arrived after me but made their reservation directly with the restaurant. If they have problems getting reservations from Open Table then why would you make reservations for them without working out the issues? I

I told the hostess we had a reservation with open table. She stated she did not have it. Then I also told her I needed for the restaurant know I was there in open table. She declined to help. So we had to wait to eat. After we waited and got to the table, everything went very well

Great food, everything we had was hot and delicious. Portion sizes were large, everyone in our party was happy! It was my son’s birthday and I made a note of that in our reservation. There was a birthday card signed by each server waiting at our table when we arrived! Plus my son got a free dessert. Very nice

Great service. Nice place for family dinner andor celebration