Jersey Mike's Subs - Mesa

The customer service at this restaurant is awful! We ordered 2 subs and requested one without onions and one with no veggies at all. The employee told us they couldn't accommodate our request because every sub comes "Mike's Way," which we know is false based on our experiences at other locations. We have tried calling the store but the number rings busy. We will not be returning to this establishment.

This was our first time visiting this restaurant and unfortunately, we will not be returning, at least not to this specific location on Power and McKellips. The staff were very unfriendly and unwelcoming. There were flies landing on the sandwiches that were being prepared. My sandwich became soggy from an excessive amount of vinegar and oil, to the point where the bread was ruined within just 30 seconds of receiving it. My boyfriend ordered the chicken bacon ranch sandwich but there was no ranch on it, so he had to go back and ask for a side of ranch to dip it in. Despite the option to have it remade, we decided not to bother due to the rude behavior of the employees. Before we even started eating, his sandwich was mistakenly given to a car for pickup. When he asked about it, the employee tossed it to him without saying a word. The lack of apology or acknowledgment was incredibly disappointing. The customer service was overall terrible, with the exception of one younger blonde girl who was kind. It seemed like the store was mainly run by high school students, with an elderly man who was the rudest of all.

The crew took a break during lunch and the food was excellent. The restaurant could use some cleaning as the tables and windows were dirty, but I would still return.

We had a great meal during the lunch break at this restaurant. The food was delicious, although the place could have been a bit cleaner as the tables and windows were dirty. Despite that, I would definitely return in the future.

Steven is fantastic! He is an excellent sandwich artist. I highly recommend this place for exceptional customer service and delicious sandwiches.