Jon Smith Subs - Meridian

To the manager of this establishment: I came by today 6/10/23 at 10:30 to get a 6” crispy chicken sandwich with just chicken, provolone and buffalo sauce. After placing my order, the person working the grill accidentally knocked over the scraper and brush that is used to clean the grill top. It laid on the floor for a couple of seconds until the cashier went and picked up both utensils and asked the person running the grill something about those utensils. The grill cook shook their head and I assumed (either correctly or incorrectly) the question was something along the lines of ‘should I clean this?’.Operating off that assumption, I interjected and said that the items definitely needed to be cleaned immediately. At that point, the cashier responded by saying they were asking whether the items needed to be cleaned now or if they should be doing other things. I replied, as someone who’s about to eat here, I’m very concerned about those items not being cleaned immediately. The cashier proceeded to take the brush and put it under the grill (uncleaned), and then disappeared into the back area to clean the scraper (I hope).When my to-go order was finally ready, I walked out and proceeded to unwrap the sandwich and found that marinara sauce was put on my sandwich and not the buffalo sauce I had ordered. At that point, I returned back inside and let the two employees know that I was not interested in them re-making my order but that they should know that the order they made was incorrect. The grill cook offered to make the sandwich again but I replied by saying ‘after seeing the utensil thing and now noticing the wrong sauce was on the sandwich, I have no interest in having them make it again, I just want them to know that it was not what I had ordered.’I am not interested in getting a refund or having these employees fired but I do believe a re-training is in order (especially around food safety). I don’t know if that brush will ever get cleaned but I can definitely say I will not be returning to this establishment, for fear that more egregious things have happened (or will happen).

Came in yesterday and it was super yummy and they even have fries! Loved the fry sauce and even the music they were playing. We will be back!

One of my favorite go-to places for lunch. The Classic steak is my favorite. I've had the gator, I couldn't finish it. It was a lot of sandwich. Their fries are pretty good with an Idaho staple, fry sauce in a bottle on the table. Nuff said.

You pay for what you get, and when you get a monster sandwich that tastes great and leaves you satisfied, then that’s money well spent. I’ve only been twice, but both times I got the 12” 3 meat classic deli and both times the size and flavor were consistent. John smith knocks subway out of the game. I’m eager to try more of their delicious menu!

Best Italian sandwich I've ever eaten, and the guy working there is a really really nice I definitely will go back thank you for the great sandwich and great service