Leolo Hospitality - Mentor

This hotel is located about 45 minutes from the airport in Cleveland. The room was clean. It included an iron, ironing board, a TV, safe, hairdryer, refrigerator, coffee pot, and free wifi. There was no microwave in the room I stayed in. A full buffet breakfast is included with the room. It has a gym, outdoor pool, free parking and an onsite restaurant. Most of the staff were pleasant. I would stay here again.

We stayed at the Best Westerns Plus Mentor mainly for it’s location and value. The Pros: The hotel itself was clean and charming. The staff was friendly and helpful. The room was spacious and quiet. The breakfast was satisfactory. The Cons: The pillows were lumpy and the TV in our room didn’t work.

On a previous trip to Mentor, my husband, mother me dined at the Skye Bistro within the hotel we were so pleased w/ the restaurant, atmosphere lobby of hotel, that we decided when we returned to Mentor for a family funeral, we would stay at the hotel. I have never stayed at a BW Plus before, so was pleasantly surprised. The price of the room was appropriate for the room.

I spent a difficult night attempting to get into bed after having to get up several times. Discovered stools available for second night. Much more restful. Nice breakfast available. Our group also had dinner in one of the conference rooms. It was fine.

Absolutely terrible! The staff were ok but the room and basement breakfast was absolutely terrible The water in the room was not usable. It was foggy and greasy. They say dog friendly but it’s $30 per pet per night! They have an old yellow sign on the front desk that says new lower pet rate. The grounds were unusable as they had fertilizer spread everywhere. If you get a view, it’ll be a view of the office building next-door. I tried to understand why this was a plus. I have no idea. The restaurant attached gave me food poisoning. NEVER AGAIN! Lastly the key cards are deactivated by cell phones. My spouse went to the front desk to get a new key card. They didn’t check his room or check his ID or anything they just print out new door keys like water foggy water ha ha. Not safe. Also, the “free” Internet is not safe, my credit card was compromised during my stay