White Row Farm - Mendip

Called in for a fish and chip takeaway. After waiting approximately 10 minutes, thinking our dinner would be lovely, as we presumed cooked to order. We arrived home in under 5 minutes to enjoy our dinner. Sorry, let me rephrase that..... Fish was cold and rubbery, batter dark brown, chips cold and soggy. As for our large mushy peas, cold and certainly not large! For the price charged you should at least expect the meal to be hot. No more visits to Whiterow Farm Shop, we'll pay less and get better quality from our local chippy!

We have used Whiterow Farm Cafe to meet friends for a number of years and until yesterday have always received a warm welcome and good service. There were four of us who met up as usual at 11am yesterday. We ordered coffee (which arrived at 11.20am) and declined the invitation to order food at that point as it was our intention to stay for lunch. At 12 noon the waitress arrived at our table (having been sent by the supervisor) requesting that if we were not intending to order more drinks and food then we would be asked to leave as the table was required for lunch. We reluctantly ordered more drinks having only just finished the first ones and we were at that point still in the middle of catching up. Having been made to feel so unwelcome we decided against ordering lunch and went to the friendly local village pub where we spent most of the afternoon. Beckington Farm shop cafe is far from the place it used to be and has become far too commercialised and greedy. We will not return but I don't suppose they care if we do or not.

Visited today at 1 o’clock for two Takeaway Kids portions we are in our mid 80’s!, After a short wait we placed our order with a very pleasant lady, who gave us beeper to hail us when ready. In less than 10 minutes they were ready. We have been here many times over the years and today’s meals were generous and provided beautiful battered Cod and tasty chips. A real pleasure. Thank you Whiterow. Ralph and Leila Butcher

We have all really enjoyed meals at Whiterow but sadly this time it wasn't great. They have just opened a new area which is nice and bright however, we ordered the same meals we usually have but when the wait staff took the order she did seem a bit muddled (she seemed nice but possibly was new). 3 of the meals came out together and then the last one came out a few minutes later (not an issue really). The worst bit though was that the chips were terrible. Really dry, not sure if they had been reheated or under a heat lamp too long as they inedible really. When the waitress came over to ask if everything was okay we did say that the chips weren't very good and she didn't really know what to say so just apologised for it. I think it's the first time i've ever said anything in a restaurant and we definitely aren't ones to complete but they were not good. At the end when the plates were collected we had left most of the chips and no comment was made about it. Overall the fish was still nice and portion size was good but we don't live that close and it's doubtful if we'll go back due to the disappointing chips and no acknowledgement of any issue.

Sad to say cooked breakfast was overpriced and average at best. My wife ordered 2 poached eggs on toast, What she got was 1 poached egg 1 hard boiled egg and a mouthful of eggshell . Craftily the hard egg was place under the poached egg. Mentioned it to the waitress who tbf couldn't give a Monkies !!! With coffee that was poor it came to £24 ... I know times are difficult but come on guys bit of pride in your work....