Morrisons Cafe - Mendip

This place if so dirty, we did not order and left. Tables full of food not cleaned, glass windows dirty, drink station filthy. God know what state the kitchens are in. The store manager needs to get it sorted

THE WORST MORRISONS CAFE EVER. Only breakfasts available, the ask for Ellen sign was hidden from view. Food was cold or not available. The Lovely girl on the till obviously had learning disabilities she tried her best bless her, but was hopeless. And as for the manager useless.

What a massive disappointment! I went into Morrisons with my daughter as she was hungry and the offer was that kids eat for free with an adult meal over £4.49, I went to go order my food and pay for a Gluten free breakfast No Sausage or bread I understand the risks as the kitchen was not a gluten free safe area but I was happy with that, I asked if instead of the sausage could I have just 1 extra slice of bacon as I was not eating the sausage, the manager replied no, which is kind of ridiculous! The manager then told me I could build my own, so I ordered the same breakfast but without the sausage, I was then told my daughters meal would not be free as I had built my own breakfast even though it was over £4.49. Not happy with the service or the poor management service I decided I wasn't happy so I wanted to leave, after saying I was leaving the manager told me my daughter could have the drink she wanted for free, free I said!! so my daughter can have a free drink but you cant swap a sausage for 1 slice of bacon to meat my restricted food requirements, at this point I decided the café was a joke, not only for how I was being treated by the manager who was very rude and not sympathetic to my situation, but for the lack of options, I am very surprised that a pack of gluten free sausages in a supermarket cant be written off to be upsold in the café, if for stocktake reasons 1 slice of bacon cant be given instead of a sausage, then its very condescending that management can offer a free drink even though I was walking out without having paid for a breakfast.

On Monday 26th of June after doing shopping in the region of over £150 , we decided to have a coffee, firstly no staff on hand, so I took a tray , looking for side plates… none ! Cakes and snacks counter almost empty, manage to retrieve two chocolate muffins… continued to pay , and was totally ignored by a young lady twice, on seeing her again in asked if anyone was coming so I could pay… with a grunt, she took for what I had and for the coffee I was about to get , £7 I went to the coffee machine to get two large lattes, mugs available 2 large,a lot of medium size mugs , so I questioned the size , no conversation, she just took the large mugs and slammed 2 medium ones down! Asked for plates, none and again no response, I checked my watch 2.45 and about a doz people in restaurant ! At this time I decided to just go back to the table and join the person I was with, had I remained waiting to see someone to complain our coffees would have been cold. I will not be shopping at this Morrisons again , disgusting rude staff and the muffins were dry and horrible!

No sausages apparently, can they not pop into the supermarket and get some?? The worst looking avocado on toast I’ve ever seen. I didn’t expect an amazing breakfast but I didn’t think it would be that bad.