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Przekaż informację zwrotnąHave eaten here before at lunch time so thought we might try for tea time. On arrival we were told a third of the menu wasn’t available which gave us second thoughts about staying. We were told no Sunday roasts no steaks no burgers no hake no mussels no chicken strips which left us disappointed as we were meeting family and had recommended we eat here
I booked a table for 7 people at 7pm online. I received instant online confirmation as well as an email to confirm our booking. When we arrived the staff said they had no record of the booking. The restaurant was only half full so they were able to seat us anyway. It was a Sunday and we had primarily chosen the venue as their Sunday roast sounded good and was served until 9pm. As we sat down we were told they had run out of Yorkshire puddings. Within 10 minutes they came and took the Sunday menu away and said it was now unavailable but we could still order from the standard menu. My mother in law asked if it was possible to swap chips for mashed potatoes with the pie and was told no, the mashed potato portions were already allocated to other meals. At this point we left. The staff did try and seemed sympathetic but were annoyed when we left as they had poured out a couple of the drinks order. The restaurant looked like a good place it was a nice setting but the menu was expensive and other diners could be heard complaining they had been waiting a long time even though they weren't busy. We were understandably really disappointed with the whole experience.
Very disappointed. I had previously heard very good reports but we had not been there for a while. The staff were lovely but the service was exceedingly slow to the point that it took about half an hour to be served, after a reminder, the “While You Wait” bread and cod goujons, the latter were huge chunks of cod in batter and more like a main course. They forgot to bring the water. No one seemed to be in charge of managing the staff, there was no sign of any maitre d’. It took ages for the main course and desserts to arrive and, when they did arrive, they were really not worth the wait at all. We will not be going again unless things improve.
The service was pleasant and thre food of a good standard pub style. There was a friendly busy atmosphere we would go again. Good value.
The staff were very good, and flexible as we had guests arriving at different times. They were attentive to the kids (aged 13 and 7). The food was good and the outdoor area is good for children.