Applebee's Grill - Memphis

Absolutely atrocious! Took 30 mins to order, appetizer came out 10 minutes AFTER food. Waited for over 30 mins to get food after ordering. Never got a refill on drink. Food came out incomplete or not as shown or stated in menu. I though I would give it another chance after I was assured it would get better . Never again!

Bad service, I was strong at the bar for about 15 min before I had get the managers attention for service. Did not offer water.. I ask him for boneless wings appetizer and a blue moon. Wings were served hot and fresh and beer was cold too. But after dinner I waited for my check and it took a while while to get my check. Not even one person on the floor? any customer could have walked out without paying? if a server is helping one customer, he or she is only concerned about that particular customer. Bad customer service but food was good?. Your choice?.

I would NEVER go back to this place again. When we walked in it was an EXTREMELY big cockroach that greeted us at the door. I only came to get the special on the $5 dollar drinks they had and it took the over an hour JUST FOR A DRINK! I asked for a manager and she came to the table with a story that didn?t make any sense at all. Not only that it was only 5 people in the entire restaurant so I still don?t understand why it would take that long for a drink. Then the general manager comes out with the drink looking like grandpa Joe and extremely RUDE! NEVER AGAIN!!!

I should?ve known when I pulled into the parking lot and it was dead. I went inside and was greeted by the bartender who was the only person working up front with another waitress running around. Long story short it had a weird smell when you walk through the door. I ordered a Long Island tea and a water . Both drinks had mold stuck to the ice cubes floating around. The table and floor was sticky . It took an hour for me to get my food from placing the order and there was only 3 other tables there. When I got my food it was lukewarm. Her excuse for the wait was the cook couldn?t find the shrimp to go with my order. ..Two other tables came after me and already had their food. Once the food arrived I wasn?t even hungry anymore. It doesn?t take an hour like really.I just wanted the ticket. It literally took her 40 mins to get my ticket because she was too busy flirting with the man sitting at the bar. I was highly disappointed. I get places are short staffed but come on. Also the manager didn?t help. He just stood there barking orders while she and the only waitress drowned . I do not recommend this location.Take your time and money elsewhere.

The food wasn't ready once arrived, the manager shared they were out of chx, I ordered online and the manager asked me what I ordered and then forgot things on my order. 1st order of chx came out burnt and hard on my bowl and the manager fixed that, but was out of Guac,I had to ask for cheese. I spent 12 dols on chx nachoes and received some bad tasting queso, chips and chx. The salad wasn't the best nor the bowl. The best thing was the desert which was missing the caramel, but I gave the 1 star because the dessert turned out being the best dish. Not returning to this location.