The King's Arms, Melksham

I checked in on Thursday 5th October stayed until the 7th. The manager immediately upgraded my elderly parents to a room on the ground floor to save my mother walking up any stairs as she has mobility issues. This was greatly appreciated, I can tell you! The rooms were absolutely spot on, as was the evening meal breakfast. Nothing was too much for the staff I would recommend it to anyone thinking of staying in Melksham Rooms: 5

Excellent Sunday lunch at the King's Arms. Very good service from the waiting staff and attention from the guy in charge with a lovely shirt! Good to have vegan options on the menu which aren't just the meat taken off a roast lunch. Very hot food which is a pleasant surprise after so many places seem to serve luke warm food. Excellent choice of both mains and sweets. Only one slight quibble and that was the size of the vegan wellington serving which could have been a tad more generous very tasty though. Good place for a celebration meal or a treat. Thank you.

Poor service, they forgot the drinks order twice and we had to remind the staff. Food is not great. Service: 3 Location: 3

Great location in the town centre, Staff really helpful and professional. Rooms well furnished, equipped and comfortable. Rooms: 5 Service: 5 Location: 5 Hotel highlights: Quiet, Kid-friendly, Great value

Staff good food bland. Items on menu not available even though we were told it was a new menu. Not convinced that bread was from Hobbs House as on menu. Flavourless cheese. Pickle tasted of nothing. Offer on menu did not exist. Fish over cooked. Very small portion. Chips ok. Service: 4 Location: 3