Snow Factory Roll Ice Cream Boba

Lazy teenagers playing around in the back while customers waited in line for 20 minutes. Then came out to tell everyone that they are not open. It is 1:22p and Google states that they are open. Stop hiring trash.

Always polite and and yummy boba and yummy ice cream

Giving this place a 1 star rating is being generous. Went to the South County Mall location. Will NEVER go back or recommend this place to anyone. Ordered one Pina colada, and one rolled ice cream. There was two people in front of our order. We sat and watched 4 orders after us get their order and leave. When I ask why we are waiting 30+ minutes for an order that should take 10-15 minutes at the longest. Was told not to tell the person how to do her job by the person working the store. Only was aware of one female working. To my surprise there was one other female in the back. She came out to inform me she didn't like my attitude. I then ask for a refund. Was given a refund and told never to come back. And trust me that is not an issue. Very poor service, very rude employees.

I waited a half an hour for one drink and rolled ice cream. I was oh kay on waiting because there was only one worker, or so I thought. But when four orders got out before mine did, I got a very big attitude from the worker Because I asked where my order was. I will never go back there ever again, nor will I be recommending that place to anybody.

Wanted to get some boba tea, however the boba wasn 't ready yet. Instead of saying Sorry the boba isn 't ready yet, however it 'll be ready in an hour , both of the employees glared at me as I approached them and had a rude attitude when they spoke.