New Jade - Medway

This place is absolutely terrible. We placed our order at 7:15 and we are still waiting for our food. My wife, who is pregnant, is hungry and we cannot reach anyone at the restaurant. Finally, when I did get through at 8:51, they told me that the driver had already left 20 minutes ago. Now we are stuck waiting for cold food. Do not order from this restaurant!

We ordered our first takeout from this restaurant today. I got the sweet and sour chicken Hong Kong style. It arrived within 30 minutes and it was absolutely delicious. I will definitely be ordering from here again.

Food not been delivered, still waiting after 2 hours. Avoid at all costs!! Normally order from somewhere else but wanted delivery.

I have never had a worse Chinese food experience in Kent. I do not recommend this restaurant at all. It took 3 hours for my delivery to arrive, despite them lying multiple times about when it would be delivered. The food turned up cold and I couldn't even warm it up properly.

Been using this chinese over 20 years, staff are friendly, food doesn’t take long to arrive either. Never ever had an issue in the 20 years I’ve used them. Wouldn’t go anywhere else!