Texas Roadhouse - Medford

The food here is consistently delicious, with generous portion sizes and a diverse menu that caters to a variety of tastes. What truly distinguishes this restaurant from others is its exceptional staff. I have dined at the Medford location multiple times, and I am consistently impressed by the professionalism and positive attitude of the servers, hosts, and management. Every team member is dedicated to delivering quality service to all guests, whether in the dining area or the bar. My experiences have always been outstanding, and I make sure to share this feedback with the manager on duty. As a customer experience trainer, I find the genuine enthusiasm and welcoming atmosphere created by the employees to be remarkable, which is why this has become one of our favorite dining spots in Medford. Keep up the great work!

I ordered a well-done steak, specifically mentioning that I'm pregnant and cannot have any pink meat. However, when I got home and cut into it, I found it to be medium rare. This is the second time this has occurred, which makes me question whether the cooks know how to properly prepare a steak. I won't be ordering from here again; it's obvious that my expectations for a steakhouse are too high.

The restaurant was bustling and seemed to be the popular spot in Medford on a Friday night. I placed an order for some pork chops and ribs for takeout. When I arrived, the food wasn't quite ready, but after a short wait, I finally got my order. The pork chops were decent but lacked seasoning and were slightly overcooked. Unfortunately, the ribs were quite dry and fully overcooked. The highlight of the meal was the bread, which was really enjoyable. Even the corn and mushrooms outshone the meat. Perhaps the peanuts I plan to try someday will be better as well. Maybe it was just an off night for them. I might give another Texas Roadhouse a shot on my travels in the future.

I visit Texas Roadhouse once every couple of months with some friends. The service is always pretty good and the waiters are attentive and pretty spot on with my orders. I always love eating the rolls with the cinnamon butter. It's always such a great appetizer. This last visit I ordered a bacon cheeseburger with steak fries. The burger was decent, but nothing special. It has a good flavor and the toppings were a good complement. My fries tasted a little undercooked, but were still pretty good. I'll be back at Texas Roadhouse again soon!

Food and server were amazing but I had a graduation celebration and called in the morning for a party of 12 and they told me to call 2 hours before we showed up which was perfectly fine. we called 2 hours before hand and when we showed up with our group they made us wait over an hour for our seats and then blamed it on us for booking a table for 16 even though I called twice that day for 12 people not 16. You could tell they didn 't care how long we were waiting and you could see 3-4 servers in the front just laughing and making jokes and talking the whole time. Honestly if you 're gonna make us wait over an hour and then blame it on us for how long it took you could at least make the experience worth it. So glad that the server and food were amazing! He definitely saved the night and I wish I knew his name to give him praise!