Roadhouse Grill - Medford

My wife and I were greeted and seated quickly; our waitress was over immediately with water and getting our drink order...she also made great recommendations. There was a minor mishap with my order; she and the kitchen staff went above and beyond to fix it, and I even got extra shrimp out of it. Overall, I am very pleased and we look forward to returning!

Drinks were good, but meal was a bit disappointing. New York steak was cooked perfectly, but next time I would ask to forget the spice rub and just use salt and pepper. Garlicky fries passable but baked beans a flop. Get a new recipe on those. Their bread had changed, or maybe just in the microwave too long. They used to be so soft and delicious. I'll give them another try in the future at some point.

Terrible food. Great service. Very friendly staff. Appetizers and drinks were amazing. Rest of the food was terrible. I ordered a steak, rare, and my wife ordered the salmon. $32 Steak was burnt on the edges and cooked medium well when I asked for rare. Salmon was overcooked. Both the burger and steak strips we ordered for the kids were overcooked as well. Baked beans tasted like pure liquid smoke. The loaded garlic masters were alright but not amazing. Server was super nice and helpful so she still got a 20% tip but we won't be going back.

The staff doesn’t know proper food service protocol. Drinks, appetizer, more drinks, salad or soup if applicable, more drinks if needed, dinner, more drinks if needed or wanted, up sales of desserts, coffee or more drinks. This is how a waitress/waiter makes a restaurant successful and the value of your tip is significantly increased! This was not the experience we had! Waiter took our drinks and appetizer order. Came back with drink took our meal order and low and behold our appetizer and meal came out at the same time. Really, what’s the point?! No offer of dessert or another drink. Not to mention someone forgot to raise the rolls before cooking and they were terrible. Roadhouse was one of our favorites, will definitely rethink ever going again! This definitely affected the servers tip as well!

5/5. GREAT Steak, cooked exactly on my request. Fast and friendly service. I got food to go, BUT it was excellent and I'll be back! Absolutely recommended for anyone looking for a great steak in the area, accompanied by great drinks and excellent service.