Pizza Hut Express - Mechanicsburg

They no longer have their own drivers and now use Turkish. that's the second time we didn't get our whole job. and when we called, they said it was not their problem, as it is delivered, although they collect a fee for delivery. we never had problems here, but it has become a consistent problem.

They don't have their own drivers anymore and are now using door dash. This is the second time we didn't get our whole order. And when we called, they said it isn't their problem since it is delivered even though they collect a fee for delivery. We never used to have problems here, but it has become a consistent problem.

STAY AWAY!!! THEY 'RE AWFUL!!! BUY LOCAL!!! We have been a customer at this Pizza Hut for 11 years. All this time they were pretty average as Pizza Hut deliveries go. However, we recently ordered delivery online, and it never arrived. We tried 8 times to call the store. No one there answered, so we were transferred to the nationwide Pizza Hut call center. No matter how many times we tried to explain to the receptionist that the store wasn 't answering their phones, they insisted that they had to transfer us to the store. Nothing. Busy signal. We reached out via Facebook and Twitter, and only a bot responded stating there was nothing they could do, and here 's a code for a discount pizza. Dead end. Now the interesting part: I had to wait until the pending charge became a full charge on my credit card so I could dispute it. Part of the dispute process is to contact the merchant. SO I figured that I 'd call again. No answer, directed right to the useless national call center, who yet again transferred me to the store. Busy signal. I tried again, and this time they answered! The woman on the other end was flustered as I explained the situation. She put me on hold for about 5 minutes, then she got back on and asked for my name and phone number, so Corey could call me back, and guess what? Nothing. We are DONE with Pizza Hut.

Just close this damn location. The hours are so screwy anyway this location might as well not even exist. Ordered on 11/12. Apparently your orders are fulfilled by doordash. After waiting for almost 2 hours and countless calls to the restaurant that went unanswered, I drove there myself. I was told that doordash was responsible to delivering the order. I don't care whose fault it was. Taking money without providing any service is illegal.

Order submitted online at Pizza Hut. 8 minutes later, I get message order is out for delivery....GREAT! 55 minutes later, I call repeatedly trying to find out what happened I live 7 minutes away (never talk to anyone nice fax signal one time, no answer at all after. At 1 hour+10 minutes, I get my order. Everything was cold. I'm sure it was an issue with off loading the ship in CA or something.... LOWER YOUR EXPECTATIONS with this HUT!