El Fenix - McKinney

We called ahead for a group of 11 and were told there would be a 20 to 25 minute wait. When we arrived, the restaurant was nearly empty with hardly any tables occupied. The floors and table were sticky, and some of the appetizer plates were dirty. It took a long time for us to receive our drinks, leaving us all hungry and thirsty. We finished everything quickly and had empty glasses, but had to wait 15 minutes for tortillas, butter, and more chips. When drink refills were finally brought out 30 minutes later, one person did not receive theirs. The waitress, who was rude, only returned to take our order after a long wait. The food took another 45 minutes to arrive, with burnt and old beans in one dish and no sauce in the burrito, which had to be sent back. Despite the initial issues, the food was good once it finally arrived. On our way out, another couple informed us they had been quoted a 30 minute wait but had waited over 45 minutes.

The hostess Maria was incredibly friendly and greeted us with a smile! The restaurant was very clean, the food was delicious, and their tortilla chips were the best I've ever had. Our waiter was attentive and our drinks were perfect. I highly recommend this place.

We attended my sister's quinceañera and I must say that the food and service were excellent. We had to make a reservation beforehand, and upon arrival, the tables were set, clean, and ready for us. The food was hot and delicious, and the staff made sure to constantly check on us to ensure we were satisfied and to see if we needed anything else. I'm sure they provide the same level of care during regular meals. They even came out to sing happy birthday to my sister, making the celebration extra special for her. At the end of the meal, they helped us pack up the leftovers and distribute them to the other families we had invited. I give them 5 out of 5 stars and highly recommend giving them a try.

Believed here a birthday party with 20 people. the food was good and the server was well thought. they should have helped him and/or should not have helped him to treat regular tables on our party. this always made drinks, refills and eat all very slowly. start and main dish was good, just need to better support for big groups like these.

I've been going to this restaurant for over 20 years and yesterday was the worst food I've ever got from them. we ordered madrahhun enchiladas and we got cheese enchiladas thrown up with huh. my man ordered double beans with his and got no beans just tears. the food was cold so that the cheese did not melt. they were bored. it was as if the kitchen staff were simply not interested in what they sent out.