Dunkin' - McKeesport

Placed a mobile order for carryout. I show up no earlier than 5 minutes after it says itll be ready as a courtesy. It took 15 minutes after that time to get my food. They don't have bags large enough for avocado toast, so they put them vertically in asmaller bag, which made a mess. I went back in twice to get missing items. It seemed like my order was actually made but theyhad bagged it in separate bags and taken it out from under the warmer (assuming they have one) so it was cold. They were verybusy and appeared to have some new colleagues so I'd give them a try again, but I was buying breakfast for my coworkers whoended up with soggy food.

They always get my food right! They even know me and my special order of my extra hot egg sandwiches!

Bad. Very bad. Short handed so hire more people. It's weird I had a interview called back they hired 4 people. Seems they lied or didn't keep their people. It's just pathetic. Not wasting time here anymore. Bad service. Rude workers. Unpleasant. Needstotally redone. Corporate you should be ashamed.

I come here several times a week. Over a year ago I felt their service and attitudes were awful. Last winter I noticed newer employees or just ones I haven't seen before. They are awesome! My order is accurate about 99 percent of the time which is rarewhen it comes to coffee. Attitudes are always great and they go above and beyond! ????

Why is the store cafe never open? It says open until 8PM. Morning noon or evening every time I go all the doors are locked. It?s not understaffed as you see 6 or more employees in there. All they do is stare and walk to the back.