Wendy's - McDonough

I entered the restaurant and stood at the counter for about five minutes. I was the only customer there wanting to place an order, while a few others were waiting for their food. Not a single person acknowledged me or gave any indication that they would be with me shortly. Eventually, I decided to leave and went to Chick-fil-A, where I encountered a long line but received my service in just two minutes. I generally enjoy Wendy's, but this location has repeatedly disappointed me. I'm not sure if it's due to a lack of customer service training or if the staff simply aren't friendly. I'll be avoiding this location from now on.

The Wendy's employee made a mistake by only giving me a single small piece of lettuce. I should have walked out when I noticed how dirty the lobby floor was, but I saw that their restaurant score was a 96. Unfortunately, the Jr. Cheeseburger Deluxe was disappointing; I suppose you get what you pay for, and it's definitely not worth a second thought.

This is the worst Wendy's I have ever visited. The woman at the drive-thru was unfriendly and it was clear she was having a rough day, showing no attempt to mask her frustration. There was no greeting, no smile, and not even a simple thank you or invitation to come back. Individuals with this attitude shouldn't be working in roles that involve customer interaction. Her demeanor, along with the poor quality of my food, was enough to convince me not to return. The owner of this location should consider sending their staff to Chick-fil-A to learn how to treat customers right and how to properly serve food.

I visited the restaurant with one of my kids. Our orders were taken promptly, and our food was ready even before we finished preparing our drinks. I made sure to grab a Strawberry Frosty for my wife. Overall, it was a positive experience, especially considering how busy it was.

If I could rate this place with zero stars, I definitely would. I went there for breakfast and specifically told the lady taking our order that we wanted sausage and cheese biscuits. Instead, we received bacon sandwiches??? We also ordered sausage and gravy biscuits, and when she put the gravy on the biscuit and wrapped it up, it ended up spilling everywhere when we opened it. I would never eat here again, even as a last resort.