Cheddar - McDonough

Tonight at cheddar on jonesboro rd. it was said that there are 30 to 45 minutes waiting, but we could eat at the bar or a high table in the bar. sate on a high peak and after about 15 minutes, told us a customer that they had 30 minutes sitting and never seen a server. my man went forward and was then told that we had to sit on the bar to be served, but there are no empty seats. Just as 2 seats were available, the host came in and told us he could sit on a table. we sat down and gave us menus, but we sat there for another 15 minutes, and not one ever room! we went out and someone the next table said I don't blame you.

We were not in cheddars for over a year because of an earlier bad experience. we were very satisfied with the eating and the server. When we arrived, they said it was a 45-minute waiting time and it took only 35. the dinge were a bit slow, but our server javara was very good. we ordered the trio appetizer that was good. the croissant rolls with honey butter were delicious. items ordered for dinner were monte cristo sandwich, chicken pliers meal, cheeseburger, steak, alfredo with huhn and land roasted steak meal. all were very good and properly cooked. my only disappointment was on the new menu that they don't have wobble rings. after this visit we go back.

My family I ate at this place hundreds of times. this time I wanted to try something else, ordered the speck cheeseburger. it was delicious! the meat was seasoned to perfection. this place never disappointed!

I had the 8 oz Top Sirloin. I requested Med steak with a loaded baked potato with broccoli casserole. This was Sunday but the crowd wasn't bad. We were at table 44 and our server was Laronda L. Our server was hard to find throughout the meal. I received my steak the was more than well done (burnt inside and out). She took my meal back but that meant I had to watch my wife eat and she had to then watch me. The Broccoli Casserole had dry powder on top where they didn't make sure it mixed with the oils of the cheese. The potato said it was loaded, which to me, means butter, sour cream, cheese, bacon, and/or chives. it didn't have bacon or chives. The manager checked with us but he really didn't offer a solution to our issues (really too late to help). It's only the second time I ate at Cheddars but it will be my last. Not a good experience, again two hours from curb to curb...that was nuts and mostly due to the lack of attention given by Laronda L. This was lunch for 2. it was 43.60 after tip which is not cheap considering we only had water to drink. Poor use of my money but a lesson learned.

This used to be my favorite restaurant, but after tonight, I will not be returning. I placed an online order to avoid waiting, called ahead to confirm, and was told there would be no wait if I came two hours later. However, I ended up waiting an additional 30 minutes, missing items from my order, including croissants, only received a few green beans instead of family-style green beans, and was shorted 2 out of the 8 chicken tenders. Despite reminding the server multiple times, my food took forever to arrive. My husband has had bad experiences with this restaurant in the past, and now I see why. I will be seeking out a more reliable restaurant in the future. Waiting almost 3 hours for food is unacceptable, especially when I was assured there would be no wait. I am very disappointed.