Red Lobster - McAllen

We also ordered entrees featuring lobster tails and steaks, which were delicious. However, what truly set this experience apart from other restaurants in McAllen was the exceptional service from our servers. They made us feel incredibly welcome and were attentive to our needs. We will definitely be returning!

We hadn't visited this restaurant in years, and honestly, we were pleased with everything. When we arrived, a friendly young man greeted us and mentioned that it was his first day on the job. Once seated, we ordered the Grilled Cajun Chicken with Linguine Alfredo, Coconut Shrimp, and Chicken Tenders. All three dishes were generously portioned. The food was served hot and perfectly seasoned. Our server was polite and frequently checked in to see if we needed anything. I would definitely recommend this place to everyone.

However, there were a couple of concerns. When we arrived around 8:30 pm, no one was at the front counter, and we waited about five minutes for assistance. While that isn't a long wait, there was an unsettling drawing on the counter that was visible to all entering customers. Additionally, the manager asked a server if he had cleaned his areas and the bathroom, to which he falsely replied yes. Unfortunately, the bathroom was dusty—I even drew a line on the towel dispenser to highlight the dust. The floor was dirty, the mirror hadn't been cleaned in ages, and there was hair in the sink. Overall, our visit was enjoyable, largely due to our excellent server. However, the presence of that drawing and the improper attention to cleanliness made the experience uncomfortable, especially given the current climate of gun violence. It’s concerning that someone had the time to create such a drawing and left it in a highly visible spot where many customers could see it.

We had an incredible experience at this Red Lobster restaurant!

Excellent food and service! I've visited a few other Red Lobster locations and wasn't impressed by the service, but this one exceeded my expectations. Seafood prices seem to have skyrocketed lately, but that's a trend everywhere. Red Lobster offers a solid seafood menu.