Wendy's of Downtown. - Mayfield Heights

They say the dining room is open, but they lock the outside door and open the inside door. they are very rude. Go on to mayfield until you have another wendy. the customer service here sucks!

THE YOUNG LADY ON THE SPEAKER VERY PROFESSIONAL, THANK YOU ?OMGGEEEE I ORDERED A HOT HONEY CHICKEN MEAL XTRA HH, (TAHNAJE)SHE MADE THE BEST, THE FRESHEST, THE MOST DELICIOUS SANDWICH I HAVE ATE FROM ANY AND EVERY WENDY'S LOCATION. THE STAFF IS FRIENDLY AND CARE ABOUT THERE CUSTOMERS AND IT SHOW WITH THE QUALITY OF FOOD THEY ARE PASSING OUT. KUDOS TO THE WENDY'S TEAM SPECIAL THANKS TO MS. T KEEP UP THE AMAZING WORK!TEAMWORK MAKE DREAMWORK!!

The woman who was working the second window, the food pick up window, seems to have a very bad disposition she was angry about the condition of the $20 bill with which I paid for my meal made one clear and audible comment, and made several under her breath. When I asked her about it she got even nastier. If she doesn't like dealing with the public perhaps she should get a job as a garbage man or a lab assistant. I understand some people aren't happy in their dead end jobs, and I empathize with them. I shouldn't be penalized because they thought dropping out after grade 7 was a good idea.

I should get my meal the way I'm supposed yo get my meal. If i.wanted a salad with crumbled bacon that's what I would have asked.for. A bacon double stack is supposed to.come with bacon on it. Some of you fast food workers want 15 dollars a hour. Do the work.. make people's order correctly. Idk what happened to this Wendys. I used to love this location and would drive out of my way to come here. Your floors aren't open, but the drive thru is. Hence orders should ve how the customer expects it to be

Only thing... I ordered 6 nuggets got 4... But usually (at other Wendy's location) everything service wise is extremely.slow this location was fast and kept everything moving... I appreciate that...?