Mr Keet's - Maurice

The first time that my family and I had eaten there, it was delicious. the owner came by and spoke to us and asked how it was eating. That was fantastic. then we had a family function there and my mom ordered boiled cocks. two of their cocks were empty. they refused to replace their crabs. most restaurants in abbeville replace them. she said she would never go back. we've eaten again since then and eating is so salty that we couldn't enjoy it. sometimes is less! service has always been fast. restaurant is always clean!

Mr. Keets. A family owned buisness. At first you asoume paw will be at the gumbo pot ,mom taking orders, and T-Joe and T-Bet serving food. If this is what you thought you are way wrong. Mr. Keets is a five star resturant without the reservations. Mr. keet's food is also amazing my favorite dish is torn between the stuffed soft shelled crabs and their boiled crawfish.Their service is something to admire for you walk in and are served almost amedeatly. This restrant is worth all five stars and then some.

The owner insisted that I put his waitress on a pedestal, which I did not. I simply acknowledged that she was the only one doing her job. She constantly checked if we needed drink refills, kept our table tidy, and was very polite and a joy to communicate with. The owner admitted that she did well but insisted she didn’t deserve any compliments. He went on to say that his wife, who is not the cook, was informed about our complaints regarding the food. He claimed that she was too busy to address our issues unless we made a scene by asking to speak to her. He was surprised to learn that we had indeed caused a scene in front of other diners—exactly three tables were occupied. How could she manage the restaurant at full capacity if she was too busy to address complaints? As a restaurant owner, it’s his responsibility to deal with customer complaints, not to attempt to brush them aside as we did it only four times. He claimed that the waitress didn't inform his wife of our grievances, but he wants me to believe that she reported minor issues while neglecting the significant ones. I told him that I didn’t intend to cause a scene, I just wanted to address my complaint. I would pay my bill, but I wouldn’t return and would make sure others knew about the poor service I experienced. He told me that we didn’t deserve the critique I gave because I owed it to him and his waitress. Over and over again, he shifted the blame onto our family and his staff. I couldn’t help but laugh at how he dismissed my complaints, saying he had never heard similar feedback from anyone else and that his business was top-rated, yet he also laughed and mentioned how he was aware customers tell others about their experiences. He claimed that none of this feedback had negatively impacted his business in 15 years. So, are they okay with unhappy customers as long as the doors stay open? How long can that last? I referenced the negative reviews I had seen from other dissatisfied customers, and he laughed again, advising me to make a scene next time. When he mentioned that his wife didn’t know what to do with our complaints, it indicated to me that they were aware there was an issue. He even had the audacity to say we devoured our food, and I retorted that he should ask his waitress how much was left on the table. There was still more than half because my son and I shared a plate that was "not so bad," while the two dishes served to my husband and sister left them feeling unsatisfied and no longer hungry, ruining their appetites. When I reiterated that his waitress was doing her job and that the responsibility lay with the cook and his wife, he told me to be quiet and let him speak, threatening to end the conversation. So I remained polite and let him have his say. Unsurprisingly, he abruptly hung up without allowing me, a paying customer who spent $113 on unsatisfactory food, a chance to respond. As disappointing as the food at Mr. Keet's was, their business ethics are utterly lacking, and I will continue to do my part to inform the public about my experience.

We recently visited Mr. Keet and unfortunately had a very disappointing experience that cost us $130. It's essential for anyone who prepares seafood to ensure they remove any spoiled items before cooking. A tip for the chef: if it smells like it’s been dead for a week, it should be thrown away instead of ruining the good ones. The only redeeming part of our meal was the $16 tip we left for our wonderful waitress. She genuinely cared and frequently checked in to make sure everything was satisfactory, even after we handed her several pieces of spoiled seafood to show the cook. The owner was also present but didn't seem concerned about the food quality. When we leave a restaurant feeling unsatisfied and returning food, we certainly won’t be back.

We visited the new Mr. Keets in Lafayette, and it was a disappointing experience. I ordered a baked potato with my meal, but what I received looked like it had been baked four or five days ago. I also requested coleslaw, but the waitress forgot to bring it. I ordered the seafood platter, and what I was served was an unappetizing lump of something along with a shrimp, all wrapped in the same unidentifiable substance. They certainly won’t be seeing me again!