Schlotzsky's - Marshall

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

The staff at this restaurant were friendly and professional. I had the medium BBQ beef sandwich, sweet tea, and mini Cinnabon. The restaurant is wheelchair accessible, with a ramp and plenty of room inside for movement. We dined in for lunch, and the price per person was $10-20. The food and service were both rated a perfect 5, while the atmosphere was rated a 3. I recommend trying the Cinnamon Roll and the sandwiches. There is plenty of parking available in the free parking lot.

Worst sandwich I have had. Bread so hard could barely bite it. Could.knock on table with it. Guess they just use it no matter if stale or not. Had take out after 10 hours driving. Too tired to go back. Won't be stopping to eat there again.n Service: Take out Meal type: Dinner Price per person: $10–20 Food: 1 Service: 2 Atmosphere: 1 Recommended dishes: Medium Schlotzsky's Original Sandwich, Sandwiches

I don't know if there was some kind of dressing on my sandwich I could not see or if the meat was bad but I could not eat it. They also gave me the wrong chips. So I paid 14.00 for a coke. I am too far away to have gone back and had the food replaced. I live and work in a small town and it is a treat to get schlotzky's. I am very disappointed Service: Take out Meal type: Lunch Price per person: $10–20 Food: 1 Service: 3 Recommended dishes: Sandwiches

I usually don't write negative reviews, as I understand that every place can have a bad day. However, this review is warranted for three reasons. Firstly, the restaurant was extremely busy when we stopped by to grab sandwiches before a game. We were prepared to wait, but after 25 minutes, we decided to ask for a refund and leave due to the slow service. Secondly, the cashier had to ask another employee for help with the refund, and despite receiving a refund receipt, our original receipt was not included. To make matters worse, the refund receipt did not match our order and was rung up as a cash refund without receiving any cash back. Lastly, I tried calling the restaurant multiple times over three hours, but the line was consistently busy. Overall, the experience was frustrating, and I may need to dispute the charge with my bank.