Saladworks - Marlton

Got a salad place is clean employees manager nice. The scoop of chichen they use for the salad is a small scoop besides that good stuff.

When I approached the counter to order my food, I was not greeted friendly and when I started to say my order, the employee was very rude about how I was placing my order (was going to slow for his liking). After my salad was made, he rudely accused me of saying I wanted my food to go, when he never asked me if my food was for here or to go. Then he huffed and puffed while rolling his eyes about fixing his mistake. Employee was lacking good customer service skills and needs to be retrained. Employees were not wearing names tags, but the male employee was middle aged, white, and balding with brown hair.

Lauren has poor customer service. Not helpful at all.Door dash didn’t have the option to add honey BBQ chicken so I called after placing my order to ask if they could sub the grilled chicken for the BBQ chicken Lauren said it was already made and she wasn’t going to assist. I attached a photo of the salad, it would have been so EASY to remove this grilled chicken and accommodate to the adding the honey BBQ chicken. Pure laziness and terrible customer service.Edit: I called back to ask for corporate’s phone number. Lauren is the store manager there and provided me with a the fax number instead of the actual phone number. Unbelievable.

The Mediterranean salad was awful, sorry to say. And they forgot the olives. Aargh. The guy who served was very rude. The manager, however (man) was nice.

I am disabled. I walked in with my service dog and this tool immediately started shaking his head saying I can’t be in the store with him. The place was empty. I kindly told him that he is a service dog and he rudely accused me of lying since he “didn’t see a collar” and that I had to leave. In New Jersey it is against the law to ask for documentation for a service animal, as it is discriminatory, which I informed him of. He said he didn’t care. I went back to my car to get his certification and showed him. Dude was desperate for a power trip after serving up salads all day, you’re a joke