Mcdonald's - Maple Grove

Speedy and never messed up my order and I got a lot to get. Kiosks indoors are also easy to use

I usually like McDonald's, but when I argue with on the drive-thru and rectifies continuously instead of just saying exactly what I would know about the menu, it makes me feel like going to another McDonald's

I'm not sure if it's under new management, or not after I've read other reviews, but I was glad the manager worked hard, and into the weeds with his team when they were busy. Upon arrival it was clear that this site was understaffed, but the manager jumped directly on the line and helped all his team members to get food for the customers in time. A disadvantage was the fact that it took a while to be recognized or welcomed by the counter. But when I finally got greeted, the person made clear expectations that it would take a few minutes to help me, or I could submit my order at the kiosk for faster service if I want. I like the fact that they set a time frame and offered an alternative solution! Great work from a customer service standpoint! The feedback I have for Mike (the current manager) is: great work that helps your team and pulls them through the busy time! Also to recognize their efforts immediately during the shift and to complicate them for their hard work. One area of improvement would try to keep your cool a bit in your voice and sound. You leave your personal feeling of urgency a bit of an icy panic in your voice both with employees and customers who can: make people restless, feel like it's bad customer service or your attitude if it's just you trying to push for efficiency. Overall, nice work for you and your staff.

I'm away from the couch to get a chocolate shake at this mcdonald. I just asked for one with no pfeif cream. at the arrival in the window I received a whip cream. I said I asked for one without him. the sleep transducer helped me to take off the lid and pour more ice on the plucked cream and presented it to me again. I said again, I didn't ask for a whip cream. I have an empty star and asked if I wanted my money back! this mcdonald’s is the worst in my opposite, and this is an example of bad guidance from above this tool name was cole. coles future is dimmed in this phase of life.

If they close the journey through more than 5 minutes before the announced time, maybe they will change what they post online so we will not have any plans about what is posted on google.