Insomnia Cookies - Mankato

I purchased a gift card from this restaurant, but when I tried to use it, I was told there was no money on it. I bought another one, only to be informed that it could only be used for online orders, which was not what I wanted to do. Also, they do not accept cash, which was inconvenient. Overall, my experience was disappointing.

I decided to give this restaurant another chance, but once again I am extremely disappointed. About two months ago, I ordered cookies and they arrived two hours after the chosen delivery time. Today, I ordered cookies for a birthday celebration and when they did not arrive after 30 minutes past the scheduled delivery time, I contacted their customer service line. I was informed that the bakery was not even open because the workers did not show up for their morning shift. They told me that the bakery would not be open until 6 pm, but I needed my cookies by 12:30 pm. If the bakery is closed, they should not be accepting online orders or deliveries. I am extremely disappointed and cannot believe that this restaurant is still in business.

I was in town to give this place a try, but unfortunately, they were closed during their posted business hours. Do not count on it being open.

I was just in there earlier today because there was no delivery available, and all I have to say is the girl that was working, was the only one in the entire establishment as far as I could tell, and was doing the best she could, a wonderful job considering the circumstances, but a manager should have been there ensuring shifts were filled and things were stocked! they were out of the first 3 cookies I asked for! Ridiculous. Y'all need to get it together. No delivery driver, no employees, no cookies, what is going on.

Delicious, warm cookies featuring favorite varieties, at any hour!