Brian's Smokehouse - Manitowoc

This place use to be great when Brian owned it. We went there regularly. Once he retired and sold the place it went downhill pretty quickly. The service is always horrible. I have given it a few try's in just the last year and every time I left pissed. From not being seated at all, having to go get my own sauces from behind the counter because I asked repeatedly for BBQ sauce and never got any, to the rude people working behind the counter. Aside from that, the food is nasty and you never get what you order. they are always out of simple things like corn bread, beans, and mac. They do not even ask you if you d like a replacement. They just bill you for one thing and give you whatever they have laying around. Last time they had no cornbread and my beans were refrigerator cold. I would rate zero stars if I could. The building itself is also really nasty and dirty.

If you want bad service and gross food this is NOT the place for you. Staff was awsome had awsome service good was amazing bill was less than i was expecting to feed a family of four. Will be returning Kid-friendliness: The staff was awsome taking the time to ask the kids themselves what they would like for food and drink then looking to adult for approval.

Just wanted to share that they are closed for winter but their website nor Google reflect that. Bummed ?

Came to Restaurant for ribs or brisket or pulled pork. The meat was all taken on the food truck, leaving nothing at the restaurant. Not afraid to say this is not the smartest move.

Customer service is awful. We got laughed at by staff, after receiving hair in our food.It’s a bbq restaurant… but never got bbq sauce. That is just a small amount of issues and do not want to write a book about this place because I don’t want to waste time on a review