Rock House Sports Bar Grill - Manhattan

I don't understand the low rating of this Chili's. Our party of 4 enjoyed our burgers, quesadilla, buffalo chicken and southwest egg roll. Service was...

The waitress was nice but the service was pretty terrible. She kept apologizing but it appeared as if she was assigned to too many tables. Not sure what the...

Best. Chili's. Ever. Have you been to chili's before? Unless you've been to this chili's, you haven't pal. The only reason they get 4 stars is because...

I really miss the previous version of the chicken crispers! They are still good now, but the old batter was superior.

When we arrived at the restaurant, we asked the host for a booth. Unfortunately, he informed us that there were no booths available and attempted to seat us at a table for six, despite there only being three of us. We insisted on moving to a booth, as we noticed there were at least six of them unoccupied. The waitress relayed our request to the host, who then led us past four empty booths and seated us at a half table, half booth meant for six people. The host displayed a rude attitude and was unfriendly throughout the interaction. When we inquired about a smaller booth since it was just us, he curtly responded that it was all he had. Despite this, we decided to go ahead and sit down. We ordered our drinks and food, and it took three reminders from my husband for his beer to finally be brought to the table. Overall, I would give this experience two stars because the burgers we ordered were tasty, but the staff definitely needs improvement.