L'Osteria - Mainz

The place is very nice. The pizza is good and in large portion. Staff was okay.

We came in an hour before closing. We ordered 2 large pizzas and a salad and it arrived really fast! The food is always very good! One of my favorite restaurants in the area!

My honest review, are the costumer service was good,the waitress was friendly but the food are too pricy..Big portion but the taste is not worth it for the price.

When I went out to the l’osteria tonight with a friend, we were looking forward to a relaxed and pleasant evening. but what happened there is not to be overdoed in trinity. my friend lives vegan, which is nothing new to day. we decided to make pizza, each occupied his half as desired. the waitress took the order. my friend asked to leave the cheese on the pizza away as they feed vegan. the waitress noted the order. the pizza was ready quickly and was delivered to us. on the pizza of my friend. good, can happen. she said the waitress she ordered the pizza without a cheese as she is vegan. then the waitress told us that she could not eat the pizza in general, as it is used in the teig ei...you asked her to select another dish. that she did. linguine in a vegan variant. but nothing was to be put out and it tasted very good. the surprise came with the bill. when we asked after the bill, the waitress came with a pizza carton by the non- vegan half pizza. this time without a cheese but still with a teig. after we had looked through the bill, we fell on that both the pizza and the nudes were fully calculated. When the demand came up, why that was so, we sent the manager. he tried to make us steadfastly realize that we as guests enter into a contract when we have to order something and pay for it. besides, it is a "woody" of those who have vegan, vegetarian nutrition or allergy. so good. but when already mentioned at the order she is vegan and you still bring her a pizza made with animal products, I really wonder where the service thought has remained. because I work in gastronomy myself I know what I am talking about. the hospitable should feel comfortable! Attention is the basis for a good service. the manager insisted that we are injustice. there was no excuse, no insight, the pizza was fully calculated. the waitress was clearly embarrassed and she apologised several times with us. Conclusion: an apology, a small gesture, a little sympathy could possibly have saved the evening...but the l’osteria will no longer meet us as hospitable.

We had very good pizzas to eat. the floor was thin, but crispy. each pizza was very well covered, with some very fresh ingredients. the pizza is very large, so also one for two is sufficient. can only recommend the restaurant.