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Przekaż informację zwrotnąThe service was quick as we went through the drive-thru, but we have doubts that our meal was cooked fresh as advertised. It was not very hot, and if it had just been fried, it would have been much hotter.
This is the best KFC I have ever visited. They are also the only location that offers grilled chicken.
The employees at this KFC are incredibly helpful, courteous, and polite. They may be the cleanest and most helpful staff my wife and I have ever encountered. We enjoyed sitting there and feeling at home with everyone's welcoming demeanor. The chicken was delicious, and we were pleasantly surprised by our experience at this KFC. Despite passing by it often on our trips from Blue Ridge, Georgia to Gatlinburg, Tennessee, we never thought to stop in. In the past, we usually opted for the drive-thru and ate on the go. However, we are grateful that we decided to dine in this time. Thank you to the staff for their outstanding service and professionalism. Having worked in the restaurant industry for 38 years as a sous chef, I can appreciate the hard work and dedication that goes into providing such a positive dining experience. Keep up the excellent work!
I would give this restaurant a negative star if I could. It is 8:40 and my husband and daughter, who were starving after a cheer competition, were told by two employees that the restaurant was closing in 20 minutes. I informed the first employee that we would hurry, but when they went to start ordering, the second manager (I assume) reiterated that they were closing soon. My husband commented that it seemed like they didn't want us to eat there, so we ended up leaving. This is the first time I have ever received bad service at KFC. My daughter was upset because KFC is her favorite. This is a fast-food restaurant, and if the employees are not willing to serve customers until closing time, they should find new jobs. I work with the public, and I would never turn away a customer. Yes, we noticed that the lobby closes at 9, but we were willing to hurry and it doesn't take long to get food at a fast-food restaurant, so it's not like we couldn't have eaten and left quickly. KFC of Madisonville, you need to hire better employees.
I had a great experience during my first visit to this restaurant. I dined in for lunch and the price per person ranged from $10 to $20. The food, service, and atmosphere all received a rating of 5 from me. I highly recommend trying the Fried Chicken and Chicken Sandwich during your visit.