Noodles Company - Madison

I ordered spaghetti and meatballs, while my husband had the spicy Japanese dish. Both meals had the perfect amount of flavor and were just the right portion sizes.

The food was outstanding, and the atmosphere was delightful!

I came in a few months ago and had bad experience. (It wouldn’t allow me to update my review so i deleted it and making a new one! I heard they were under new management so decided to give it a try again. And WOW, they did a 360. The team is welcoming and friendly, place is clean and not sticky! I gave my order to the new manager, she was very nice and helpful. Even entertained my kids while I navigated the tricky rewards system. It was very busy but they were communicating and doing the best they could. A young lady brought our food out and was very nice and patient with my kids! Will definitely be returning now!!! (Went back and asked for names. Dominique and Jenna! thank you again you two for making our service wonderful!!

We came in about 11 am. So no real lunch rush beforehand. Chairs were sitting up on dirty tables. The ground had not been cleaned because it was full of food. Every single table was dirty. The soda machine was very sticky and dirty. Food was mediocre at best. Service was terrible. We loved coming here on our shopping trips, but will no longer go.

We arrived on a Saturday evening to find a large group of around 16 people seated, some of whom were already eating. After waiting about 10 minutes, the manager informed us that they were only halfway through the group's order. Fair enough. After another 5 minutes, he mentioned that he needed to make more macaroni. Alright. But after yet another 5 minutes, he told us it would take at least 40 minutes! I can boil pasta at home in 10 minutes and have mac and cheese ready in under 10 as well. 40 minutes? We decided to leave, which seemed to be what he wanted all along.