Moe's Southwest Grill - Madison

Really enjoyed the nachos! The staff was courteous and the food was tasty! I'll be back!

I came in to a long line but it didn't feel like it. They moved fast but when it was my turn they were friendly and not rushing me. All moes food is good food. This was no different. Best burrito and queso out there. Rock star sauce at the salsa bar. Place was clean. I couldn't as for more. I'll come again.

Came in 30 minutes before they were supposed to close and at least 6 staff members standing in a circle talking. My brother tried to order a quesadilla and was told that the grill was broken. Not a problem as we opted for burritos. The entire line was filthy and the scraps at the bottom of the bins were less than optimal. One nice employee helped us while the rest of the posse gave us death glares. As we were getting our food they could be heard mumbling about how they thought they were closed and a man who I can only assume was in charge for the night shuffled to the door and locked it when according to the signage posted, they were still open for another 20 minutes. We sit down to eat and can not get drinks as it was blocked by two staff members. The salsa bar made me want to gag it was so gross. As we finished up, the grill that was allegedly out of service, magically came to life and it was cleaned for the night. Tried to leave but a locked door doesn't help my mission. I don't expect perfection out of anyone and I understand people get antsy when it gets close to time to leave for the night but what happened tonight was extraordinarily unacceptable. Please for your business sake, do better

Very disappointed they were from tofu, from grilled vegetables, from mushrooms when we ordered a vegetarian burrito:(Food 3/5

Haden is unbelievable. he took care of me at one of my worst days. he remembered my name and helped me get a really delicious burrito.? the rest of the staff laughed about my sweat and enjoyed my company today. I greatly appreciate that they are A-1 service! food: 5/5