The Hook Lakeside Grill - Mackinaw City

The service was outstanding, the cocktails were impressive, and my meal was absolutely delightful.

Fantastic dining experience and excellent service! I would definitely recommend it to friends and family. The prime rib was outstanding!

Awful experience. The owners and management are very unprofessional and seem indifferent to the culinary experience. They react defensively to any complaints, showing a lack of concern. Additionally, the hotel they manage is quite disappointing, leading to concerns about the quality and standards of their kitchen as well.

The waiter was great, but the hostess was terrible. the person was a large, salt and pepper hair man who needs several classes in customer service. we waited for an hour and 3 person names was called and ours was not. When my man asked him about it, the couple who came after us told the hostess that we were before them, and he told my husband that he called our names earlier, what he did not. He then let us down without excuse. it took forever until our food came. we order both a escape and we should get warm rolling and a nice day that only my man got the nice and I didn't get any. my rice was warm and pasty. it is very too expensive for not even a full meal. the only bright spot in our dinning experience was our waiter. he was great. the couple who sat after us was very upset. we were finished with our meal and they were served only. the hostess calls the bulls on them because they refused their dinner, which was served them an hour after sitting. never again would we recommend going to this place.

Horrible service and even worse management. Took forever to get our food and a table that arrived 30 minutes after us got food first. Not to mention the extra attention the manager gave the ladies. Lesson learned will not be returning