Pastry - Macau

Must be, as there is a lot during lunchtime. You have a set menu, but not so many choices. Overall, the service was good and the food has large portions.

Must be, as there is a lot during lunchtime. You have a set menu, but not so many choices. Overall, the service was good and the food has large portions.

My friends and I were very disappointed at MGM Pastry Bar. They did not offer the same promotions they have written on its official page. Moreover, the staff at the dessert bar was rude. When we sat down at the table, a nice waiter told us that we could order at the table. But when we approached the dessert bar, the rude waitress said we had to queue to order dessert. More than that, the coffee did not appear like what it’s like on the menu. Such unprofessional service and dreadful experience they provided us.

The staff at MGM Macau Pastry Bar was so rude. I purchased a birthday cake online. Then I went there to pick up the cake Today. I didn't go there on time, so they called me for 4 times. But I missed the call as I was in the meeting. When I arrived there I showed my purchase order to the staff for picking up the cake. When the staff was packing the cake another staff spoke to me and said that she had called me for 10 times today but I didn't answer the call. The way she spoked to me was so rude and like telling me that I have created a lot of trouble bother work and that is my problem I didn’t answer the call. Is that mean I have to stand by there and do nothing to wait for your call?? In truth that is so annoying the phone is buzzing when the meeting is ongoing. In fact that I didn’t request such service. I told her that I didn't aware that is the call from your hotel and the missed call is 4 times not 10 times, but she kept mumbling. When the staff showed me the cake for final check, I found that the name on chocolate plate was wrong, but the name was just 4 letter. So frustrated with the service and quality like that....

Cosy cafe with high quality pastries