Cold Stone Creamery - Lynchburg

Dietary restrictions: The ice cream taste excellent and service is great

I’ve been on the hunt for a good hot fudge sundae. This is my visit to Cold Stone. I order all the ingredients I wanted for a sundae and then right in front of my face they ruined it. They mixed everything into a mess. It was terrible to watch. Whip cream I paid for definitely a waste. On the upside the ice cream was good. Oh well back to my search

Nice place but, the last time I will be coming to this coldstone.. We went in asked for our Ice cream and size, then the staff just threw it in a cup and served it to us, never even mentioning would we like mixin's or add on's like a waffel bowl or cup.I feel as if they were rushing us, never the less we take our business else where more welcoming and friendly!

Staff was great very helpful on figuring out what you wanted, Great Selection but of course we went with the Waffle Bowls! Chocolate the other Strawberry, Was my first time trying the infamous Waffle Bowl now I'm sold for life!Highly Recommended!!! Parking: Somewhat tight but still Easily AccessibleKid-friendliness: Your kids will absolutely love this place!!!Kid Friendly Environment

Came to the store around 5 on Saturday August 12th. I received ice cream soup and was told by the little boy behind the counter that cookie dough is going to be like this when I asked for a new one. I normally don 't complain but when you pay 8 dollars for ice cream, is it so much to ask that it be frozen? I just won 't be back.