Taco Casa - Lufkin

Best service on 11/12/22 night shift. It has been so hard to find such great service these days but tonight I was just in awe at how wonderful I was treated. As always the food is amazing too! Best taco place ever!

This Taco Casa location's kitchen is always the most pristine of any restaurant! Their staff are all so good-natured and friendly. This is the best Taco Casa I've been to, it's one of our favorite places to eat in Nac. The food is always fresh!

Much better than Taco Bell, I dont generally like crispy tacos but these are my new favourite. They're actually crispy even if you eat your burrito or Chilada first, still crispy! Friendly and fast service, super duper clean dining room too.

I get to my hometown after a over 5 hour drive.. I’m tired and hungry. I spend almost $30 at this place. I get home the Super Nachos consists of a big plate of chips and a big cup of cheese. I call and tell them what I have.. now I have to drive back to supposedly get what I thought I was ordering per the drive thru screen. My son comes back with the same chips and cheese which are cold at this point and all of the sides in a totally different plate. I asked for management instead the worker who answered the phone goes back and forth about this is how the nachos are served unless the customer ask them to be prepared all together… well had I felt like preparing my own nachos I would not have gone to a fast food restaurant. Yes I’m upset First how was I supposed to know I should ask? The screen shows the nachos all prepared. It may seem petty to others but to me I expect my food to look like what’s on the screen and as high is the cost of gas is I don’t expect to make 2 trips and still be unhappy. I won’t be going back for nachos for sure and due to the customer service I received over the phone I will not go back for anything else.

The food is alright but the staff is super bad. I emailed corporate and all they said was that they haven’t had many complaints in the Lufkin area.