Popeyes Louisiana Kitchen - Loves Park

The food was excellent! Fresh and crispy. The cole slaw was terrible - dry and barely filled the container. The biscuit was very good, especially with honey.

They are the best ever. Extremely kind and welcoming. They bring so much happiness.

I placed a online order for pickup, arrived on time, I understand they don't bag your order until you arrive but I still had to wait 15 minutes because they had no biscuits. Popeyes website says order will be ready upon arrival, haha. The service is terrible at this location, the E. State location is about the same, you always have to wait longer than you should. Worse yet is the drive thru, if you have 45 minutes order at drive thru. A previous online order I made was for pickup, when I arrived the doors were locked, I had to get in the drive thru line to pick up my order, I sat in that line for 45 minutes before getting to pickup window. I know it takes time to fry chicken but the management knows when the busy times are, why can't they prepare for a rush of customers?

This restaurant is a complete disappointment. I placed an online order that was supposed to be ready at 5:45, but it was not prepared on time. When I inquired about the status of my order after waiting for 45 minutes, the manager insensitively told me that it was not a big deal. To make matters worse, I witnessed staff members and the manager yelling and swearing because customers were not being served efficiently. The management team and counter staff abandoned the front area and retreated to the back to avoid dealing with the situation. The cook, who I had not interacted with before, eventually found my order, but only after having to search through the register. I finally received my order at 7:15, with no apologies or acknowledgment of the delay. I strongly advise against dining at this establishment. To add to the chaos, the management locked the doors while it was only 7:15. Save yourself the trouble and avoid this restaurant altogether.

They are out of stock on many things Plates,large boxes,butter,coleslaw,staff and ice. The water was warm. They had serve raw chicken which I believe the cook over filled the baskets because the line in drive thru was wrapped around the building and chicken was low. 3 workers 1 for drive thru 1 for inside orders and a cook. The drive thru speaker someone mangled so they have to place their order at the window. 3 people behind me left because of the serve so they didn't even order and 1 complain how dirty it was inside which all the tables were dirty. Most importantly when a person from my party was unhappy with the service and the raw chicken he told the workers that he was unhappy it was raw and he wouldn't be back because of poor service and food. He wasn't looking for free food he had reality slap him hard in the face by getting out of a burning house alive today, but it was uncalled for the workers behind the counter to start yelling at him that he ate it and didn't say anything while we was there. Then they yell over asking us if our food was alright. I told them he was in are party and apologize for him and said he did have raw chicken that he spit out and took another piece that was fine. They should of just said yes sir we will try to do better. He didn't raised his voice or put on a scene just told them how he felt.