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Przekaż informację zwrotnąBeans are great. Business model and customer service are trash. After waiting all day for chat response and 2 different email addresses someone was finally available, likely only because I mentioned wanting money back. Been waiting 9 days for coffee and finally someone got back to me that it was on the way. I would have been happy with a simple apology, but apparently Tim Smith is above that so all I received was a ?.
Been buying for 18 months, love it! They have a quiz that lets you figure out what coffees you might like too. Chat gives a good way to get recommendations too.
They have a chat line for questions, but do not respond back. Disappointed with that.
Incredibly great coffee. Always freshly roasted and doesn’t get that nasty fermented smell/flavor store bought does. Awesome customer service as well!
Always fresh coffee, and very nice people! I would highly recommend ordering your coffee from here you can get whole beans or ground, with many blends to choose from we've always been satisfied with our orders, along with quick service!