Eatz Vietnamese - Louisville

This is the best Pho I have had anywhere in this country! The pork bahn mi is amazing too! The meats are cooked to soft perfection and so full of flavor. You may have to compete for street parking and it's not really wheelchair accessible, but it's bigger inside than it seems, clean, and the staff are friendly and prompt.Food: 5/5

We really enjoyed this place. We had the Pho soup. It was good. Service was a little slow. Only one server. Decor was nice. I would definitely recommend this place.Food: 5/5

A group of 10 of us came in without a res. Aside from us, the restaurant maybe had 3 more tables filled. It was clear, however, soon thereafter that they were short staffed. After 15 minutes, we flagged someone to order drinks and were told they’ll be with us shortly. Ok, fine.I didn’t mind because I completely understand that these things happen and it isn’t staff’s fault. But I started losing empathy once I heard staff talking about our group. They acted as if we were lucky to even be there…which, if that’s how they felt, they should’ve turned us down to be seated.Food was pretty good. Not amazing, but again, they treated us like they did us a favor seating a 10 person table (who tipped 20% during an empty dinner service. Absolutely unprofessional to talk about guests, let alone amongst other guests. If at any point they said “I’m sorry, we’re a bit behind”, we would’ve completely understood. But never once did they express regret. They expressed the opposite— like it was our fault we waited around.Hurts me to even write this as a Vietnamese-American, but your background doesn’t excuse your behavior. It costs nothing to be kind. Do better.

Update on 627/23. STILL the bomb. Ordered tea and the waitress made some on the spot since it wasnt ready, food is so good! Great service and very reasonably priced.Food really good and reasonable prices. There was only one waitress so you'll have to be patient. She did well for all the tables she was serving.

The good: It's in a challenging location for parking, but there's a parking lot just for the restaurant right behind the building. I've been there many times and never had a problem with parking.My Vietnamese friend said the food tastes like authentic traditional Vietnamese food. The thick soup didn't need anything like sriracha sauce to flavor it.The fried rice was plentiful and delicious.