Obrigado - LOUISA

We tried Obrigado once for dinner and we were disappointed. Attitude from the waitress, Rachel, and long wait for subpar food. Tried it again and Erin was wonderful with our family. She was busy and kept drinks refilled and was a wonderful conversationlist. Reuben was on par. Will be back, but only for lunch.

Normally I would never bother to write a poor review . We had enjoyed coming here for the past five years. The food is constantly good. Service can lag behind at times Unfortunately, it started initially as we walked in and 4 dinners) we’re kept waiting 20 minutes to be seated with reservations. Our waitress developed an attitude when I tried to get her attention. She was cleaning the table next to us no matter how many times I tried to get her attention, she looked down did not respond until I raised my voice a bit, after 30 minutes of waiting for our drinks. I told her we were still waiting for our.l drinks. She snapped at me , with an attitude said you can see we are busy. Well she took a bit longer to get our drinks. She finally took our order. Food arrived 37 minutes later. I and my friend ordered the Crab Cakes for $32.00. Well they arrived Brunt Flat Pancakes. My friend was very gracious and peeled back the outside and scraped off what she could and ate what she could I sent my Crab-cakes back and didn’t eat. I refused to reorder. There was no manager available to speak too. I was annoyed by the waitress attitude. I stopped at the bar asked the names of the owners. I explained my experience the attitude waitress came over injected herself and bark at us, that dinner was Comped. I spoke up stated i had intention of paying fir something burnt had bit eaten. I explained to the bartender that we have always had a good experience because the food was consistently delicious. She appreciated the comment. I told her I was a professional cook and if one if my servers ever spoke to a customer like had. It would be her last night. I must apologize for the poor long review. Being waitress/waiter is hard work. The workload can be overwhelming. Maybe this waitress should fine other employment. Dietary restrictions: Peanut allergy. Worried about the cross contamination if frying seafood other proteins in same oil in tge frill. Service: Dine in Meal type: Dinner Price per person: $100+ Food: 1 Service: 1 Atmosphere: 4

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Absolutely love Obrigado we don't eat out often but when we do we choose local and this place.

A great reason to visit Louisa. Stopped for lunch and we hd a perfectly cooked burger and the best Cuban sandwich I've ever had. Rachel our server was helpful, cheery and attentive. I'll be back.