Fresh Fill W Juice It Up! - Los Banos

The Protein Acai Bowl was fantastic; however, they are charging an extra 50 cents for each of the three free toppings.

Neither of my bowls had the fruit that was supposed to be included. I paid $10 for each smoothie bowl, and they were missing the fruit. This is not what I expected for the price I paid.

The smoothie bowls are fantastic! They always arrive refreshingly cold and just right. The fruits are freshly chopped and of high quality!

Additionally, I didn't receive a receipt for my smoothies, and when I asked about it, she claimed I could just listen for my number. I explained that without the receipt, I had no way of knowing my number. Her response was dismissive and she rudely wished me a "wonderful day." I think the management should take a closer look at their employees’ customer service skills or consider letting her go.

I had a really terrible experience during my visit today. The staff member seemed unclear about the process for issuing my refund after I requested it. She couldn’t provide me with a refund receipt, let alone apologize for what I went through. Additionally, she wasn't able to give me any idea of when I could expect to receive my refund.