Kai’s Table - Los Angeles

We had to wait for an hour until our food comes down.

It was a catastrophe. I have reserved 8 to celebrate a meilenstein birthday to honor my dad. I tried to contact the restaurant by phone, e-mail and text, days before the date of our dinner to postpone my dinner time to 30 minutes later. I didn't get a reply. at 2:30 a.m., on the day of my 5:30 reservation, I received a non-descriptive text from an unknown number that was canceled my reservation. I went to the table side to find that it was updated to say that the facility would be closed on Tuesday. I tried a new reservation on open table. since the facility did not cancel my reservation on the open table platform, I could not reserve a table anywhere else. I was still left to cheat on a place to eat and to inform my guests about the change in the last minute. that was terrible customer service.

My birthday dinner. the food was excellent, but everything on the menu was not available when we arrived there. the waiter presented a complete list of foods from which they were honest, almost as long as the food they had! we also do not appreciate the additional “service fee” on the congratulate. the same. but eating was great, the music was fantastic, and so was the ambiente.

Great brunch, faster service and love the live dj. the RnB jams have played.

Kai’s table had a nice vibe but the communication with the server and customer was terrible..