Cold Stone Creamery - Los Alamitos

Manager needs to do a better job in explaining cake orders. Especially for a $90 custom cake. She made no attempt to rectify the situation but instead blamed it on me. I have been a long time customer here and she just lost a loyal customer. Also, the counteracts are dusty and grimey. The signd/displays need to be replaced. I don't buy ice cream from here; only the cakes that are pre-made.

Small Cold Stone creamery. The service was reasonably friendly, but they do not have the same stock as most Cold Stone creameries.

Small Cold Stone creamery. The service was reasonably friendly, but they do not have the same stock as most Cold Stone creameries.

I give it no stars. When I went in for my interview. Nobody was there: nobody. Should 've took it as a reason. The owners are Japanese. I 've never had a problem with me applying anywhere because people always treat you with respect anywhere. But the wife of the owner was so judge-mental. Keep looking at my tattoo. Expect me to make this job a number 1 priority. Meanwhile they had high school kids that were in high school working there. Instead of her coming back out after sending her manager assistant to interview me, she told her in the same store that I heard everything in just let her go and tell her we 'll call her back in 2 days but I don 't want her. Never had a bad experience until I came here for a job interview. Don 't get ur hopes high. The assistant is a sweet heart forsure ! She 's such an angel, but her managers are ass. And I really hope all things go good for them, clearly as I 've noted. No business and I can clearly see why. But hey may God bless us all. but pls don 't do interview if you 're this judge-mental. Nobody deserves to feel what I felt. Do better. And btw they are very very understaffed. Funny how they 're picky with who applies but are very very understaffed? Closing the store on hours when they know they are needed.

My daughter wanted the Barbie ice cream, we paid for a medium cup but we ended up with the contents of a small cup. We got ripped off.