Wingstop - Long Beach-Lakewood

Manager needs to check to make sure these workers are doing there jobs. If a mobile order is coming in make sure it’s ready not just the food but the drinks as well. Any pickup by customer or a food delivery driver. These people shouldn’t have to do your job.Update 10/17/23Well a week later and nothing has changed. You come in to pick up and apparently it’s a delivery drivers job to get soda. Instead of chatting away and leaning on walls, how about do your job. Such a disappointment. Hire better like non lazy employees or get new management so changes can happen and you can make actual progress.Update 10/20/23Would like to know why it’s a delivery persons job to do a restaurants job? That’s all I want to know. Person comes in picks up delivery items and leaves. So why does the workers tell the delivery person here fill the drinks yourself. Please explain. Get the whole story first before you make it personal and take down my reviews.Update 10/25/23Arrive no one notices the front needing help. Still chatting in the back. I’m ready for my food they choose to walk away no words how rude. Man I feel sorry for these delivery drivers I watched them having to serve drinks cause the workers here are lazy and rude. They aren’t paid to get drinks they are paid to pick up and drop off. The drivers shouldn’t have to touch the drinks. The restaurant employees are certified to prepare all items for health reasons. Anyways this place definitely needs help from top to bottom. This place needs change.Update 12/5/23It’s been three months and management still hasn’t made improvements. Every time I pick up my food I ordered I have to get my own drink. I’m always catching the workers yapping in the back keeping customers waiting cooks staring at you saying nothing to the cashiers there’s no sense of self awareness or urgency. Instead of talking how about making the drinks ready for pickup which takes about 5 seconds. Just do your job and everything is good. There was a new worker there I think yesterday and he had the drink ready I was astonished give this man a raise he knows how to do his job. Well done sir. Fix this uncalled for service.Update 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.

Update 12/11/23Well done today new guy with glasses I think was very quick and on point with customer service good job. Lady at register could choose to be more friendly but nonetheless great job on being a little more efficient.

I've been working in fast food for the last 12 years and I have to say this location is one of the cleanest most organized wingstop's I've ever been to. The manager and all of the employees are super friendly. Sorry I ordered bone-in wings the last 10 minutes before you guys were about to close.

I've been coming here for years and they make things right helping me when something is wrong. The food is good, the restaurant is clean, and the soda machine works.

I've been coming here for years but this location keeps getting worse. Seems like they just hire anyone cause the guy who took my order over the phone was rude/sarcastic with zero customer service skills. I picked up my order and got home to the SMALLEST boneless chicken I've seen in my life. Quality and flavors used to hit but I was sooo bummed with my dinner when I seen what looked like crumbs of chicken pieces. Sucks cause I live close to this location but now I gotta drive a little further to Cerritos or cypress cause this location is going downhill