Jimmy John's - Long Beach-Lakewood

I stopped in for a sandwich ?, got the no.9 on wheat bread ?. It was better than French roll.

I recently placed a catering order over the phone I cannot speak highly enough about the outstanding customer service experience. Bryce was exceptionally helpful patient as well as accommodating! Additionally the day my order was set for pick up, I received a call from a different employee (I did not catch his name) stating the oven was malfunctioning and my order would not be ready on time. The kind gentleman stated that as soon as it was all ready he would drive out to our venue to deliver! These 2 employees absolutely went above and beyond to make sure that I was completely satisfied! Thank you both so very much! Aside from all of that, the sandwiches and the wraps were DELICIOUS! Thank you for coming through!

This location used to be good as far as the customer service and their sandwiches! This past year or so it seemed to be getting Sloppy , unprofessional and I 'm always receiving the wrong order or my sandwich is always missing an ingredient that I ordered .I 've been there 3 times already in the evening they claim to be out of bread ? Unreal ! It 's like 6:30ish! Really! They should close their doors then ! How could you sell sandwiches w o bread? The staff young kids is always on their phones and talking among themselves , when you walk in it 's like .. how dare you interrupt them ! Not nice , not professional at all! I stopped going for a while because of this ! Last night we stopped by after 3 months of not coming here because we went to Jamba next door ! So we said ok let 's give another try since it 's been a while ! Same thing again! !! It was 8:42pm , mind you they close at 9pm! Soon as as I open the door and said Hi an employee standing by a table near the entrance says , we are out of bread ! What ? So I say , but you guys are open? It 's not 9 ? Then another young employee comes out from the back towards the counter and says , yeah we just put the bread away and points at the cart rack full of empty bread trays all 3 boys are giggling Unreal ! I just shook my head and walked out ! Nothings changed ! I drove to Downey Landing Jimmy John 's ! Great customer service , they had fresh bread , received a great sandwich with a smile and they close at 10pm ! This will be my new Jimmy John 's ! It 's sad because I always support my community restaurants city of Lakewood !

Best location in the area, from the time I walked in Bryce, Jeremiah, Dontell were very professional and gave a once in a lifetime experience! As far as the food, the sandwiches we got looked exactly as advertised and they were VERY fresh. Overall 10/10 experience, I would definitely go back and recommend to everyone that I come across! Go visit and give them a try, you won't be disappointed!!

My first time trying Jimmy John's. Went into the Lakewood location. There was a manager named Denise yelling at 2 employees that were just trying to learn. She seemed very hostile and irritated. Made me feel very uncomfortable. We'll not be going back.