Moka - London

The food was very tasty although it arrived in dribs and drabs, we had to push them to get one of the starters as the others had arrived and were almost finished. The roomali rotis for our mains come in cold, not warm but cold. These were kindly replaced although they did try to charge for the original cold ones. Lovely looking place but the music was too loud sat 8.30pm.

The food and service were good. However, I did find the booking experience a bit off-putting, as the person I spoke with was abrupt on two occasions. I understand that the restaurant is very popular and fully booked, but a certain level of courtesy should still be maintained.

The manager was very friendly and accommodating, but the waiter, Bharat, was quite rude and seemed unfamiliar with how to properly serve guests. My husband had to mention our seating preferences several times, but Bharat responded in a disrespectful manner, acting as though he was the one paying the bill. Despite his attitude, we tried to overlook it. However, when we were about to order dessert, he handed us a takeaway bag and we politely asked him to hold onto it until we were finished, explaining that we didn’t want it on the table while we were still ordering. His response was harsh, claiming there was no space. This really upset us, and we asked for the bill. He replied curtly, saying he would bring it. His demeanor was very disrespectful and lacked basic customer service skills.

Great tasting food experience with excellent service.

Good evening, was busy for a Thursday evening. Good food and very good service.