The Grill - London

We made a reservation at the restaurant based on the menu we found online. However, when we arrived, the menu was completely different. We ordered lemon sole, but what was served resembled trout more than anything else. When we pointed this out, the waiter/manager insisted that he definitely saw the box labeled 'lemon sole,' which only raised our concerns further about it possibly being frozen fish and made us feel like we were being duped. We eat fish regularly and are familiar with the taste of lemon sole. Others in our group ordered lamb and steak, but most of those dishes were also of poor quality and taste. Overall, the dining experience did not meet our expectations. The atmosphere was disappointing as well, with only a few customers, most of whom seemed to be hotel guests. I don’t think we’ll be returning to this restaurant.

We reserved a table at the restaurant based on the menu we found online, but upon our arrival, we were presented with an entirely different menu. We ordered lemon sole, but what we received appeared to be trout and tasted like it as well. When we brought this to the attention of the manager, he insisted that the box clearly stated lemon sole, which only heightened our concern that we were being served frozen fish. As regular fish eaters, we know what lemon sole should look and taste like. Others at our table ordered lamb and steak, but again, the quality and flavor were disappointing. Overall, the food did not meet our expectations. The ambiance was also lacking, with very few customers, mostly hotel guests. I don't think we will be returning.